RECEPTIONIST DUTIES / RESPONSIBLITIES

• Answer telephones, direct calls, take accurate messages; greet clients and visitors; provide beverages as needed
• Accurately and efficiently complete word processing, including letters, proposals, specifications,
• Light housekeeping (load/unload dishwasher, make coffee, keep common areas tidy, clean up after in-office events)
• Monitor and restock office and kitchen supplies; ordering or picking up replenishment as needed
• Schedule and coordinate weekly Lunch & Learns and conference rooms
• Office event and social outings – plan and execute various happy hours, company events, and the annual holiday party
• Provide additional support to the Administrative staff (filing, mailings, data entry, )
• Perform other duties as assigned

PRINCIPAL & CLIENT SUPPORT DUTIES / RESPONSIBILITIES

• Provide relevant feedback to the Principals regarding client information and preferences
• Involvement in client gifting as needed
• Specific Principal support as required; may include, but not limited to the following: calendar coordination; reserving catering or travel arrangements; licensure renewals; attending professional functions as needed; other errands as needed

REQUIRED SKILLS/ABILITIES

• Excellent interpersonal and customer service skills, including telephone etiquette
• Proficiency in Microsoft Office Suite, ability to learn new programs, strong typing skills – 50wpm preferred
• Ability to develop rapport and credibility at all levels of the firm and to collaborate across functional areas to work towards goals
• Excellent verbal and written communication skills
• Excellent organizational and time management skills; high degree of attention to detail and strong analytical skills
• Strong interpersonal, negotiation, and conflict resolution skills
• Self-starter who takes direction and feedback and has a solutions-based approach to problem solving
• Inquisitive and eager to learn; takes initiative to ask questions
• Ability to prioritize tasks and adhere to tight deadlines while maintaining accuracy
• Ability to adapt to a changing environment and handle multiple priorities
• Ability to act with integrity, professionalism, and confidentiality; ability to complete work with minimal supervision
• Valid driver’s license and reliable source of transportation

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent required
• Minimum of 2 years* of professional experience

ESSENTIAL EMPLOYMENT REQUIREMENTS

• Must be able to see (close, and at a distance), listen, speak, sit, stand, bend, stoop, reach overhead with hands and arms, use hands to handle/feel, and lift/move up to 25lbs.
• Prolonged periods of sitting and/or standing at a desk and working on a computer daily
• Daily office attendance for a typical 8-hour workday (8am-5pm) with an hour for lunch and accurate time recording
• Essential for the effective performance in this role and the successful operation of the firm’s business, the individual must be able to communicate (verbal and written) effectively and constructively in English with NSPJ employees, consultants, and clients in order to convey and understand details relating to projects and other business-related items.
• Able to work both independently and cooperatively with coworkers and teams
• Must be able to consistently exercise discretion and independent judgement
• Ability to work efficiently and meet project deadlines
• Knowledge and daily use of computers and the computer programs used in the office for job description
• Must be able to research, evaluate, analyze, and interpret data and facts to make reasoned judgments
• Performs effectively under conditions of high stress and pressure
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NSPJ offers a competitive salary and benefits package, including:

• 100% Company Paid Employee Health Insurance
• Paid Holidays & Paid Time Off (PTO 4 weeks annually, prorated for the first year)
• Flexibility to work from home one day a week
• 3% Safe Harbor contribution into one of our retirement plans
• 401(k) Retirement Plan
• Employee Stock Ownership Plan (ESOP)
• FSA & HRA plans
• Vision, Dental, Critical Illness, and Accident Insurances
• Long Term and Short-Term Disability
• Life Insurance
• Identity Protection
• Compensatory Time for salaried employees